Resources & Support
Welcome to the WAND family! We’re honored that you chose us as your digital menu board provider and we’re here to help you each step along the way. Below are a few resources to help you get started.
How to Add Menu Items
How to Create Menu Groups
How to Design Your Menu
How to Publish Your Menu
Device Activation Request
Your WAND Express Media player is asking to authenticate with our servers. Please email firstname.lastname@example.org and let us know the activation code and the screen number on the front of the media player. We will get this working for you as fast as we can.
Device Configuration Error Message
Your Wand Express media player is online and talking to our servers, but you have not published any menu boards for it to play. Please create a menu and publish it the screen listed under Display on the left side of the screen.